SELCO Stream is designed to simplify your life by making your TV smarter and accessing entertainment easier. SELCO Stream is an OTT (Over-the-Top) Streaming service that streams traditional “cable” channels through an internet connection and device application. OTT refers to the technology that delivers streamed content over the internet, such as Netflix & Hulu. SELCO Stream also offers on-demand content. Utilizing SELCO Stream on a streaming device or smart TV allows you to access Live TV, Video on Demand, Restart TV, Catch-Up TV, and your other streaming apps all in one place.

Yes! You can choose your package based on the channels you like to watch. A full channel lineup is listed below.

SELCO Stream offers ALL channels in High Definition, 3 free streams, bring your own device, 50 hours of free DVR (Digital Video Recording), restart & catch-up TV, Video on Demand, no box fees, and exclusive features, all included in your monthly package price. View our video below outling SELCO Stream's features on the EVO Pro device.

The SELCO Stream EVO Pro Set-Top Box provides a whole business experience that extends throughout your business so you can easily stream, record, share, and access your entire library of entertainment from any room in your business! You can add two, three, or more set-top boxes for each location – and the Whole Business experience is complete! It is the easiest way to stream content in real-time from room-to-room and record programming. Not only can you share user preferences and recordings across multiple devices, but you can also use the power of Google Assistant, built right into your remote and device, to control your entertainment and your other Google devices.

After contacting our office at 508-841-8500 to set up service, you can choose to self-install by downloading the SELCO Stream App on a compatible device and entering the credentials provided to you, or self install SELCO's EVO Pro devices that have added features such as the "My TV" button that is programmed to go directly to SELCO Stream. You can also choose to have one of our technicians install the app at your home and walk you through the important steps and features to successfully use your box and get the most out of the SELCO Stream experience. Your login credentials by default are: Username : SHR##### (# is your communications account #) Password: Phone Number on the account - (ex: 5088418500)

You do not need a box to stream SELCO Stream. SELCO Stream is available on a variety of devices as an application (app) that you download from that device's app market. If you do not have a device or compatible TV, SELCO offers the EVO Pro Set-Top Box that will plug into the HDMI port on your TV and stream SELCO Stream, and also includes customized buttons specific to SELCO Stream as well as numbered channel buttons. If you already have a Smart TV or streaming device, check your app market to see if the SELCO Stream App is available.

Unfortunately, SELCO Stream can only be streamed if it is connected to a SELCO internet connection. However, SELCO Stream customers can utilize WatchTV Everywhere to stream live-tv and offered programs from their favorite channels on the go. Visit wtve.net to learn more.

WatchTVEverywhere (WTVE) is included at no additional charge with a subscription to SELCO Stream. Now, you can access some of your favorite networks and their apps using an Internet connection and a laptop, iPad, iPhone, or Android. To get access today, register at www.wtve.net When you register, you will need your Communications Account #, which can be found on page 3 of your SELCO Bill or online on your Smarthub account. Once registered, you can watch any WTVE program if you subscribe to that network. For example, you must have A&E in your current channel package to watch A&E's WTVE programs. There are two ways to watchTVEverywhere: Visit wTVE.net and log in. You will be presented with a list of networks that are available to you. Click on the network you want to watch. If the network you selected has an app available for your device, you will be directed to the app store to either open or download the app. Otherwise, you will be taken to their website. Open a TV network app - Hallmark Channel, for example - directly on your device. Log in and start watching. To learn more, visit https://www.wtve.net/learnmore.php

SELCO has a TV set up in the lobby of our Main Office at 100 Maple Ave. You can visit us to test out the app for yourself or visit our website at SELCO.ShrewsburyMA.gov/streamguides to view multiple videos of its interface and features.

SELCO Stream will soon become the replacement for traditional cable services as of August 1, 2024, due to the expiration of Digicipher encryption. SELCO launched Digital Video services in 1998 using the Digicipher as Video Encryption. This allowed interactive guides, VOD, and remote purchases of Pay-per-View. Digicipher was later used to launch High Definition in 2010. Digicipher is at the end of its life as a technology and will stop working in August 2024. All providers using Digicipher will be forced to migrate their services to Over-The-Top (OTT) streaming via the Internet.

SELCO Stream will soon become the replacement for traditional cable services as of August 1, 2024, due to the expiration of Digicipher encryption. SELCO launched Digital Video services in 1998 using the Digicipher as Video Encryption. This allowed interactive guides, VOD, and remote purchases of Pay-per-View. Digicipher was later used to launch High Definition in 2010. Digicipher is at the end of its life as a technology and will stop working in August 2024. All providers using Digicipher will be forced to migrate their services to Over-The-Top (OTT) streaming via the Internet.

In order to add SELCO Stream to your account, your existing cable package must be cancelled. The cable equipment does not have to be turned in as it will become obsolete. You can return these boxes to us for recycling or recycle at an electronics recycling center or event. While you may keep your existing cable services until their end of life in July 2024, it is reccommended to switch as soon as possible to avoid any delays with installation.

In order to add SELCO Stream to your account, your existing cable package must be cancelled. The cable equipment does not have to be turned in as it will become obsolete. You can return these boxes to us for recycling or recycle at an electronics recycling center or event. While you may keep your existing cable services until their end of life in July 2024, it is reccommended to switch as soon as possible to avoid any delays with installation.

SELCO Stream offers a variety of features such as -Our excusive feature Smart Highlights -Personalized recommendations -Live, Restart & Catchup TV* -Digital Video Recording (DVR)* -Video on Demand (VOD) *Due to licensing restrictions, some features such as Restart-TV, Catch-Up TV, Trickplay, and nDVR may not be available on specific channels. RestartTV - Allows customers to go back to the beginning of a show that is already in progress. CatchUpTV - Allows customers to replay content that aired within the past 48 hours. TrickPlay - Allows customers to Pause/Play, Rewind and Fast Forward during live, recorded or Video on Demand content. nDVR- Allows customers to record content on that channel. Visit https://www.selco.shrewsburyma.gov/streamguides for more information on these features!

After switching to Stream, SELCO does not need the cable equipment back due to the technology being at the end of its life. If you opt for our technicians to install SELCO Stream at your home, they will take the cable boxes for you to recycle them. If you self-install, you can still return the boxes to the SELCO Office at Town Hall for recycling.

You will have access to enjoy SELCO Stream Live TV, Video on Demand, and your streaming entertainment apps such as YouTube, Amazon Prime Video, Disney +, and other apps from the Google Play Store*. You can also download content provider apps and login with your WatchTV Everywhere credentials that are available to all SELCO Stream subscribers. The EVO Pro Set-Top Box also includes Google Assistant so you can play music, open apps, and control other household google devices just by using your voice. *Netflix is not yet available due to licensing restrictions but is in the process of becoming available very soon!

SELCO Stream includes 50 hours of FREE DVR as well as catch-up tv which provides up to 72 hours of past content without having to record (available on most channels). Additional DVR can be added to your package in 100 hour increments for $5 a month.

The future is here; you can now enjoy your streaming services, SELCO Stream Live TV, VOD and other entertainment apps in one location! You no longer need to get frustrated looking for the right input, switching back and forth, or buying a second streaming device; it is all right there waiting for you! As well, you will now have the ability to use the Restart and Catch-up feature on select channels, so even if you forgot to record a show, it is no big deal! Plus, if you are recording shows, you can record multiple at once! Ever get frustrated trying to keep all the cords neat and tidy behind the TV? You won't have to with a SELCO Stream EVO Pro set-top box! You can also take it to any room in the house with a TV and easily enjoy your shows!

You can control your SELCO Stream EVO Pro box with your voice; the Google Assistant will already be set up during the initial install of your SELCO Stream box. To access your Google Assistant, press the Google Assistant button (once) on the top right of your remote and wait for the prompt to appear at the bottom left-hand side. Say It To Play It Ask it to play your favorite show, video, or music. Or find the latest movie to enjoy. Movies & TV Shows Play: Play Stranger Things Video Clips: Play cat videos Apps: Open SELCO Stream Search: Search Sitcoms Info: Tell me about Game of Thrones Control Playback: Pause. Stop. Resume Volume: Louder. Softer Power: Turn off Ask Google Sports: When is the next Bruins Game? Calculations: What is 20% of 80? Dictionary: What does "Ecstatic" mean? Find Answers: How far away is the moon? Unit Conversions: How many feet in a mile?

Yes! Cast from a mobile device - Certain apps allow you to cast to your TV. Look for the “Cast” icon and then select your EVO Pro device. Cast from Google Chrome - To cast from Google Chrome, click the 3 dot icon in the top right-hand corner of your Google Chrome browser, then select “Save and Share”>”Cast”.

Smart Highlights, a complimentary feature for SELCO Stream subscribers, offers easy access to cloud-stored highlight reels of popular major league games. This eliminates the need for manual recording or game selection. Users can choose from various viewing options, including: Game Recap: Customize highlight duration for a condensed game review. Plays: Tailor highlights to specific types of plays, such as touchdowns. Players: Watch reels centred around specific players by selecting their names, numbers, or teams. Smart Highlights is not a feature that is on by default. Users must opt-in to the feature to use it. Opting in can be done from the Profile Settings page. On the left-hand menu scroll down to your profile. Select the first option "My Profile". Press the scroll down to the option that displays the words “Smart Highlights" and press OK to enable the option. Highlights will be available within 48 hours and can be viewed on the Home page.

Restart TV: Find the Live TV show you want to watch from the beginning Look for the restart TV symbol Enjoy the entire live TV show, no matter when you started watching! Catch-UP TV: Lookback in time and find the show you want to watch (Up to 72 Hours for most programs) Shows highlighted in light grey have the ability to be watched Kick back and enjoy! Visit https://www.selco.shrewsburyma.gov/streamguides to see which channels carry these features.

To access the features bar on your InfiniTV app, you will simply need to press My TV button and it will display on the left-hand side of your screen.

On the EVO Pro, click the "Guide" button. In the SELCO Stream App, go to the features bar and select "Live TV". The grid-style TV guide displays channel numbers, show titles, and the network to make it easy to find your favourite TV show or movie.

Fast Forward/Rewind the current program by holding the left and right arrows on your remote. Some channels may not have this feaure due to licensing restrictions.

Yes, you can pause Live TV for five minutes before the show will start playing again automatically. Pausing from more than 5 mins on a live channel, you will jump to real-time when you resume.

A recorded sporting event or awards show, for example, is recorded for the hours that it is scheduled to be on TV. If the Patriots are on the TV guide from 7:00 pm until 9:00 pm, it will record those exact hours. If the game goes into overtime and goes past 9:00 pm, it will not continue to record the game. We suggest that you also schedule the show to run after the game to record, so you won't miss it if it goes over the scheduled time.

No, you are not able to download your recordings to your other devices and watch them elsewhere. However, you can watch all your favorite shows via the apps supported by watchTVeverywhere on your devices and take them anywhere.

The Master Pin by default is 0000. To change this, click on your user profile and select “Change Pin”.

In the SELCO Stream app features bar on the left-hand side; scroll down to your profile name and select "Users," then "Add User." Enter your Master PIN (0000 by default), then the "Checkmark" to proceed. Enter the new username, then click on the "Checkmark" to proceed to set a new user PIN for that profile; click on the "Checkmark." Enter the PIN again to confirm. Choose a new Avatar by clicking on the image of your choice. Now you can have up to 6 different users to customize your experience. Note, you can edit your user profiles at any time!

Every SELCO Stream package includes three free streams. This means that you can have the SELCO Stream app streaming on three different devices at the same time. You can add two additional streams (5 total) for $2.50 a month or add 4 more (7 total) for an additonal $4 per month.

Replacement remotes are available from our main office for $15 each. Instructions will be given to re-pair your remote to your EVO Pro device, and are also available on our website.